ReStore’s Frequently Asked Questions

Every day we receive many calls at Habitat ReStores. Here are some of the most commonly asked questions

  • 1. Can I shop and donate here? Is it open to public?

    Yes! We are open to public and anyone is welcome! You may find more shopping information here

  • 2. What kind of items can I donate to Habitat ReStores?

    Please see the list of items we accept here

  • 3. Can I volunteer at Habitat ReStores?

    Definitely! You may find more volunteer opportunities here

  • 4. What are your donation hours?

    Hours vary by store location, please visit here for more detail

  • 5. Can you pick up my large sized donations such as washers, dryers, refrigerators, and cabinet sets?

    Yes! Please contact us by phone or email, visit here for our contact information

  • 6. What's the return policy?

    Appliances have a 15-day return policy for an in-store credit. All other merchandise has a 30 day return policy

  • 7. What happens if I can't find my original purchase receipt?

    Returns without the original sales receipt

  • 8. How long can ReStores hold my purchases before I pick it up?

    If paid in full, we can hold your merchandise for 3 days before we could charge a small storage fee per day unless other contacted

  • 9. Do the ReStores have an e-newsletter? How do I sign up?

    Yes, we send out bi-weekly e-newsletters with merchandise news, special offers, and more. Sign up now!

  • 10. Where can I see photos of this week's merchandise?

    Please visit our Facebook page and check out our merchandise albums. Like us and stay connected now!

Interested? Please contact our Habitat affiliate office at (262) 338-0690
or visit our website for more information.

"We build strength, stability, and self-reliance through shelter."

Location & Hours

West Bend ReStore

508 N. Main St.
West Bend, WI 53090
Store Hours:
  • Sunday: Closed
  • Monday - Friday: 9am - 7pm
  • Saturday: 9am - 5pm

Beaver Dam ReStore

1022 Madison St.
Beaver Dam, WI 53916
Store Hours:
  • Sunday - Monday: Closed
  • Tuesday - Saturday: 9am - 5pm

Germantown ReStore

W188 N10707 Maple Rd.
Germantown, WI 53022
Store Hours:
  • Sunday - Monday: Closed
  • Tuesday - Friday: 10am - 7pm
  • Saturday: 10am - 4pm